WHY SHOP HERE?

We know how important it is for you to trust the people with whom you do business. That is why we have outlined the following 10 reasons why we think you will be totally satisfied with your purchase with us.

1) We test every product we sell so we offer our customers only what we would like to be offered. We are experts in what we offer. We don't try to be everything to everybody.

2) We offer very low prices on all products we sell. Shure earphones have a very strict Minimum Advertised Price policy imposed by the manufacturer. Since we are legitimate Authorized Shure dealers, we must comply with that policy. However, we will beat any lower price you may find provided you send us a request to do so.

3) We have been nominated Top Service by Yahoo! Shopping, independent merchant rating system, for seven consecutive years. All of these seven nominations were granted based on feedbacks received from our customers. We have also been awarded "OUSTANDING" service by BizRate and ShopZilla and "Five Star Customer Service and Satisfaction" by PriceGrabber.

4) We are a small company always willing to accommodate our customers' individual needs. We are real people that will listen to you and respond to you. The only automated emails you will receive concern the status changes of your order process.

5) We pride ourselves in being honest and responsive and our goal is to always help those who seek our help regardless if they are buying something from us or not.

6) We have been in business since 1995 and we are affiliated with a parent corporation founded in 1964.

7) We have speedy service and are always very thorough with your order.

8) Your privacy is one of our top priorities. We never sell or share your information with anyone. If we send you an email it will be in regard to your order, in response to an inquiry you have made or a special coupon discount that we may send twice a year. We will not treat your inbox as a garbage can. We don't like spam and don't believe in spam as a marketing tool. We deal with spam the same way most our customers would - we delete them.

9) We can be accessed via our toll free number 1-888-473-9661. All messages are returned promptly. We will not let you hanging without an answer.

10) We will treat you the same way we would like to be treated: with cordiality and respect.

Who Buys From EarphoneSolutions?

"I order approximately $125,000.00 of merchandise annually for both personal and business purposes. I order factory direct as well as via vendors. In the 8 years or so I have ordered merchandise this way, I have to tell you that you and your firm are far and away the best I have ever dealt with.

Initially, I was drawn to your firm because of a ridiculously low price for the Shure E5c earphones. They arrived in two days (from FL to CA) and I found them to be new, sealed and fabulous, even as compared to my E2c phones. After less than a week, one of the ear pieces cracked. I phoned your customer service line and was told to leave a message for a callback. This is usually a terrible sign, as one often never hears back. In this case, I was contacted in less than half an hour!

Your representative was understanding, friendly and very helpful. He asked that I send back the damaged set, and when he received them, he would send out a new set. I settled down for a two or three week wait. Less than a week after the initial phone call, a new set of phones arrived; again, brand new and in a sealed package.

It is rare to find service AND value in the same place. You guys have done it!

Feel free to use anything I said here for whatever purposes you might wish.

Marc A. R., MD"